Frequently Asked Questions

1. Do I need a referral to see a pelvic health physiotherapist?

No referral is required. You can book directly for both private and ACC-funded appointments.

2. What happens during my first pelvic health appointment?

Your initial consultation is 60 minutes. Your physiotherapist will take a confidential history, discuss your symptoms, review any medical or gynaecological information, and explain which assessments are most helpful. Together, you’ll set treatment goals and create a personalised plan. Every step is explained so you feel comfortable, safe, and informed.

3. Is an internal pelvic floor examination required?

An internal pelvic floor assessment is considered the gold standard for accurately assessing pelvic floor muscle strength, coordination, the presence of prolapse, and overall pelvic floor function. This allows your physiotherapist to develop treatment that is precise, effective, and truly tailored to you.

However, we understand that this can feel scary or overwhelming. You will never be forced to have an internal assessment, and it does not need to be done in your first appointment. You are welcome to let us know any concerns, preferences, or boundaries at any time.

Your physiotherapist will explain the process clearly, answer any questions, obtain your consent, and you may decline or stop the exam at any point. Your comfort, safety, and autonomy are always prioritised.

4. Can pelvic floor physiotherapy help with incontinence, pelvic organ prolapse, pelvic pain, or sexual pain?

Yes! Pelvic floor physiotherapy is evidence-based and effective for urinary or bowel incontinence, pelvic organ prolapse symptoms (such as heaviness or dragging), pelvic pain, and sexual pain or dysfunction. Many people experience significant improvement with correct pelvic floor muscle training, education, and support.

5. What should I bring to my pelvic health appointment?

It is helpful to bring:
• Comfortable clothing — come as you are.
• Any relevant gynaecological or medical history
• Any braces/supports or equipment you currently use
• A support person (optional)
• Time — appointments can last up to 60 minutes

5. How much does a pelvic health physiotherapy appointment cost?

At Motion Matters Physiotherapy, we provide personalised care tailored to your needs.

  • ACC Pelvic Health: $55 for 60 mins | $45 for 45 mins

  • Private Pelvic Health: $110 for 60 mins | $95 for 45 mins